Prepora360

Prepora360 Terms of Service

Effective date: [DATE] Last updated: [DATE]

⚠️ DRAFT — placeholders in [BRACKETS] must be filled in, and this document should be reviewed by an attorney before publication. Written for a sole-proprietor-operated subscription service based in Illinois, USA.

These Terms of Service ("Terms") are an agreement between you and [YOUR LEGAL NAME], doing business as Prepora360 ("Prepora360," "we," "us"), governing your use of the Prepora360 cloud service — the website at [prepora360.com], the API at [api.prepora360.com], and the cloud features of the Prepora360 mobile app (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to the Prepora360 Privacy Policy, which is incorporated by reference.

The Prepora360 mobile app in device-only mode does not use the Service and is not governed by these Terms.

1. What the Service is

The Service provides a user account, cloud synchronization and backup of the data you create in the Prepora360 app (pantry, recipes, meal planning and logging, fitness tracking, and related data), and an account portal for managing your subscription, devices, and data. Access to the Service requires a paid subscription (with a free trial as described below).

2. Eligibility and your account

You must be at least 13 years old to create an account, and at least 18 years old (or have a parent or guardian complete the purchase) to buy a subscription. You agree to provide an accurate email address, keep your password confidential, and notify us promptly at [CONTACT EMAIL] if you suspect unauthorized access. You are responsible for activity that occurs under your account. Each account is for one person. A Family subscription (Section 3) does not change this: it lets several people each hold their own separate account under one payer, rather than sharing a single login. Sharing one account's credentials among multiple people is not permitted — a Family plan is how you cover more than one person.

Family plans and children. A Family subscription may include additional adult accounts and children's accounts under the account owner (the payer). An adult owner who adds a child confirms they are that child's parent or legal guardian and consents to our collection of the child's information as described in our Privacy Policy. Children's accounts with their own logins are being rolled out; until then, a Family plan supports child profiles managed within a parent's account. The account owner is responsible for all accounts and profiles under their subscription.

3. Subscriptions, trials, and billing

Trial. New accounts receive a 14-day free trial of the Service. We will remind you by email before your trial ends. If you do not cancel before the trial ends, your subscription begins and your payment method is charged.

Plans and prices. We offer two plans:

When you add or remove seats on a Family plan, we show you the resulting price before you confirm; your charge changes only after you confirm.

Billing. Subscriptions are billed in advance on a monthly or annual basis through our payment processor, Stripe, at the prices shown at checkout, plus any applicable taxes. Prices may change; we will give you at least [30] days' email notice before a price change affects your renewal, and you may cancel before it takes effect.

Cancellation. You may cancel at any time from the account portal. Cancellation takes effect at the end of the current billing period; you keep access until then. Except where required by law, payments are non-refundable and we do not provide prorated refunds for partial periods — though if something has genuinely gone wrong, contact us and we'll try to be reasonable.

Failed payments and lapse. If a renewal payment fails, we will retry and notify you. The Service continues to work during a 7-day grace period after a failed renewal. After the grace period, sync access is suspended until payment resumes. Your data is retained for 90 days after suspension (see Section 6), and export remains available throughout.

4. Your data and your license to us

You own your data. Everything you create and sync — recipes, logs, measurements, plans, all of it — is yours. We claim no ownership of it.

License to operate the Service. So that we can lawfully do the things you are paying us to do, you grant us a limited, non-exclusive, worldwide license to host, store, transmit, back up, and display your data solely to provide and secure the Service. This license ends when your data is deleted from our systems. We do not use your data for advertising and do not use it to train machine-learning models.

Export. You can export a complete machine-readable copy of your data at any time from the account portal, including after your subscription lapses (during the retention period).

5. Acceptable use

You agree not to: use the Service for anything unlawful; probe, scan, or test the vulnerability of the Service except through a responsible disclosure to [CONTACT EMAIL]; attempt to access another user's account or data; interfere with the Service's operation (including denial-of-service, excessive automated load outside the app's normal sync behavior, or circumventing rate limits); resell or white-label the Service; or reverse the intent of the subscription model by sharing one account's credentials across multiple people (a Family plan is the supported way to cover more than one person, and each person gets their own account). We may throttle, suspend, or terminate accounts that violate this section, with notice where practical.

6. Termination and data retention

You may delete your account at any time from the account portal, which permanently deletes your synced data as described in the Privacy Policy. We may suspend or terminate your account for material violation of these Terms or non-payment (after the grace period). Following lapse or termination, your data is retained for 90 days — during which you can export it or resubscribe — after which it is permanently deleted. We will email you before deletion occurs.

If we ever decide to discontinue the Service entirely, we will give you at least 60 days' notice and keep export available for that entire period.

7. Not medical, health, or nutrition advice

Prepora360 is a personal tracking and organization tool. It does not provide medical, health, nutrition, or fitness advice, and nothing in the app or Service — including calorie and macronutrient figures, nutrition targets, workout plans, progression suggestions, or trends — is a substitute for the advice of a physician, registered dietitian, or other qualified professional. Nutrition figures depend on catalog data and your own entries and may be incomplete or inaccurate. Consult a qualified professional before starting any diet or exercise program, and stop and seek medical attention if you experience pain, dizziness, or other concerning symptoms while exercising. You use workout and nutrition features at your own risk, and you assume the risks inherent in physical exercise.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF DATA LOSS. The app is designed so your device keeps a local copy of your data, and we maintain server backups, but you are encouraged to make periodic exports of your data. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA (BEYOND THE RESTORATION EFFORTS DESCRIBED IN THESE TERMS), OR LOSS OF GOODWILL; AND (b) OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case, liability is limited to the smallest amount permitted by law.

10. Indemnification

You will defend and hold us harmless from claims, damages, and reasonable expenses (including attorneys' fees) arising from your violation of these Terms or your unlawful use of the Service.

11. Intellectual property

The Service's software, design, and branding (including the Prepora360 name and logo) are our property or that of our licensors. These Terms grant you a personal, non-transferable right to use the Service; they do not transfer any intellectual-property rights to you. Feedback you voluntarily send us may be used to improve the Service without obligation to you.

12. Changes to the Service and these Terms

The Service will evolve — features may be added, changed, or removed. We will not materially reduce the core function you pay for (sync and backup of your app data) during a paid period without notice and the option to cancel with a prorated refund of the unused portion. We may update these Terms; for material changes we will give at least [14] days' email notice before they take effect. Continued use after the effective date constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Sangamon County, Illinois, and you consent to their jurisdiction — except that either party may bring an individual claim in small-claims court, and nothing in these Terms waives rights you hold under the mandatory consumer-protection laws of your place of residence. Before filing anything, email us at [CONTACT EMAIL] — most problems can be fixed faster than a lawsuit.

14. Miscellaneous

If any provision of these Terms is found unenforceable, the rest remain in effect. These Terms plus the Privacy Policy are the entire agreement between you and us regarding the Service. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets (with notice to you). Notices to you will be sent to your account email address.

15. Contact

[YOUR LEGAL NAME], d/b/a Prepora360 [MAILING ADDRESS] [CONTACT EMAIL]